Process Improvement

If A Process Is Loosing Money,
Technology Only Makes The Process Lose Money Faster!
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Accomplishments

As an Executive for usps led effort to Re-Process Engineer recruiting, employee development, performance, and learning business models while enabling new processes through an agile technical transformation into a single, cloud based enterprise software solution.
As an Executive for usps, strategized, developed and deployed, a PMO and SDLC process that introduced standards for project management, quality and six sigma processes to streamline efficiency.
As a Director for service systems at best buy, successfully delivered multiple process designs and redesigns to produce positive outcomes.
As Principle Practitioner of an international consulting company, successfully forged international relationships, turning cultural barriers into assets, enabling a crm process followed by a technology platform that automated the ability for sales teams to work across continents.

As an Executive of united states postal service, envisioned than led teams to deliver one of the largest hr centric business intelligence suites in the u.s.
As an Executive of united states postal service, effected labor, safety and contractor costs, by leveraging a combination of the business, data and BI technology that enabled the beginning of a culture shift to make fact-based decisions based on accurate history and trends.
As Vice President, data integration at united health group, created the behavioral health bi vision, strategized and led the teams to integrate mental health and physical health claims to deliver analytics functionality that combined the mind and the body.

If you haven’t managed it,
You Can't Build The Technology To Do It!
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As Vice President information technology at united health group performed visioning in one of the key leadership roles to re-design one of countries First health care mass customization and componentization of health care.
as director of operations for fidelitone, managed all operational and sales duties of a $16 million multi-location parts distributor.
As a district manager for taylor rental (a division of stanley tools ), responsible for build out, opening and profitability of rental franchise stores in northern illinois.

As an Executive at usps co-led technology effort to re-process engineer the functional business model while performing a Technical Transformation to retire multiple on-premise technologies into a single, cloud based, business configurable, enterprise Software solution.
As the Executive of the integrated business systems solutions center at usps, i led the process redesign and implementation of us's largest enterprise-wide sap human capital management technology installation.
As VP of information technology for united health group, managed a $25m technology, sales and product re-design, enabling technology to implement the u.s.' first mass customization of insurance for health care

As an Executive for usps, envisioned, strategized, and led teams to build one of the united states largest hr business intelligence suites.
As a Director for service systems at best buy,successfully delivered multiple process designs and redesigns to produce positive outcomes.
As Vice President data integration at united behavioral health, was a key visionary in ideating, championing funding, and delivering a data warehouse and analytical engine to combine mental health with physical health.